AWSTouch Earns ISO 9001 & CE Certifications, Elevating Global Quality Standards

AWSTouch, a pioneering force in the global digital signage and interactive touchscreen industry, has officially secured the prestigious ISO 9001 quality management system certification and CE marking—a dual achievement that not only validates its uncompromising commitment to quality but also positions the company as a more reliable partner for businesses worldwide. As digital signage becomes increasingly integral to retail, corporate, and public service sectors, these certifications reinforce AWSTouch’s ability to meet the rigorous demands of international markets, from Europe’s strict regulatory landscape to the quality-focused requirements of emerging economies.
The ISO 9001 certification, awarded by the International Organization for Standardization, is globally recognized as the gold standard for quality management. It evaluates every facet of a company’s operations, from product design and raw material sourcing to production, delivery, and after-sales service—ensuring a consistent, customer-centric approach to quality. For AWSTouch, this means the certification formally acknowledges its end-to-end quality control protocols, which begin with its state-of-the-art cleanroom production facilities and extend to rigorous testing procedures for every touchscreen and digital signage unit. The CE marking, meanwhile, is a mandatory requirement for products sold within the European Economic Area (EEA), signifying that AWSTouch’s products comply with strict EU directives related to safety, health, environmental protection, and consumer rights. Together, these two credentials create a powerful testament to the company’s adherence to global best practices.

Securing these certifications was no small feat. AWSTouch embarked on a comprehensive quality enhancement initiative over 18 months, working closely with third-party auditing firms to align its operations with ISO 9001’s core principles—including continuous improvement, process standardization, and data-driven decision-making. The company revamped its internal quality management software, implementing real-time tracking of production metrics to identify and address potential issues before they reach customers. For example, in its cleanroom production facilities, where dust and particulate matter can compromise touchscreen sensitivity, AWSTouch introduced automated air filtration monitoring and regular equipment calibration—measures that were instrumental in meeting ISO 9001’s strict process control requirements. For the CE marking, the company conducted exhaustive product testing, including electromagnetic compatibility (EMC) assessments and safety evaluations, to ensure its digital signage solutions meet EU standards for use in public spaces, offices, and retail environments.

What makes these certifications particularly significant is their alignment with AWSTouch’s long-standing reputation for expertise. With over 20 years of experience in the interactive display industry, the company has refined its capabilities to include not just standard products but also highly customized solutions tailored to niche market needs. Today, its portfolio boasts more than 500 certified models, ranging from compact self-service kiosks for convenience stores to large-format interactive digital signage for shopping malls and transportation hubs. Each model undergoes a 12-step quality check, from component inspection (sourcing only from ISO-certified suppliers) to final performance testing, ensuring that even custom orders maintain the same level of quality as standard products. This consistency has allowed AWSTouch to build a client base of over 500 businesses worldwide, spanning 40+ countries across North America, Europe, Asia, and Africa.

“Quality is the cornerstone of everything we do—without it, even the most innovative technology fails to deliver value,” emphasized Sarah Johnson, AWSTouch’s Quality Manager, in a recent interview. “These certifications are not just pieces of paper; they are a reflection of the hard work our team puts in to ensure every product that leaves our facility meets the expectations of our global partners. For our clients, especially those operating in regulated industries like healthcare and finance, ISO 9001 and CE certification provide the reassurance that they are investing in solutions that are reliable, compliant, and built to last.” Johnson also noted that the certification process itself had driven meaningful improvements, such as reducing production defect rates by 15% and shortening lead times for custom orders by 10%—benefits that directly translate to better customer experiences.

The timing of these certifications couldn’t be more strategic. The global digital signage market is projected to grow at a CAGR of 7.8% through 2030, fueled by the rise of omnichannel retail, smart cities, and remote work technologies. As competition intensifies, buyers are increasingly prioritizing quality and compliance over cost alone. For AWSTouch, the ISO 9001 and CE credentials open new doors in key markets—particularly in Europe, where the CE marking is a legal prerequisite for market access. The company has already seen a 25% increase in inquiry volume from European retailers since announcing the certifications, with several new partnerships in the works for 2024.

Beyond market expansion, the certifications also strengthen AWSTouch’s relationships with existing partners. A major global F&B chain, which has deployed AWSTouch’s self-service kiosks in 20 countries, praised the achievement as a “validation of our trust in the brand.” “As we scale our operations into new regions, working with certified suppliers simplifies our compliance processes and reduces risk,” said the chain’s Global Procurement Director. “AWSTouch’s commitment to quality makes them a strategic long-term partner, not just a vendor.”

Looking ahead, AWSTouch has no plans to slow its focus on quality. The company is already working toward ISO 14001 environmental management certification, aiming to reduce its carbon footprint in production and packaging. It also plans to expand its CE-certified product line to include more specialized solutions, such as interactive displays for healthcare facilities that meet additional EU medical device standards. “These certifications are a milestone, not a finish line,” Johnson added. “We will continue to raise the bar for quality in our industry, ensuring that AWSTouch remains a leader in global digital signage for years to come.”

With its dual certifications, 20+ years of expertise, and customer-centric approach, AWSTouch is well-positioned to capitalize on the growing global demand for high-quality digital signage solutions. As businesses worldwide seek reliable partners to power their digital transformation, the company’s commitment to international standards ensures it will remain at the forefront of the industry.